JOB TITLE: Underwriting Manager
LOCATION: DAR ES SALAAM, TANZANIA
JOB GRADE: OPERATIONS
The Position
The UW Manager will play a crucial role in Developing, implementing and monitoring short and long term objectives, policies and standard operating procedures for the department in accordance with industry standards to ensure the department remains competitive and relevant in the industry, Establish and promote healthy business processes that ensure efficient and effective client delivery within set expectations and agreed performance standards in the department.
Overall Job Purpose:
To oversee and coordinate the ur1d~ntlng function of the general business with the aim of achieving and' sustaining professionalism, world class standards of efficiency and service to clients through implementation of best practices of risk assessment, risk acceptance and service thereby achieving ultimate shareholder value
Accountability:
• Operation Process Management
• People Management
• Customer Centricity
• Management Reporting
• Risk Management
Education and Experience:
• Bachelor's degree in insurance,
• ACII qualification would be an advantage
• Specialist in general business underwriting and or claims management
• 5 years experience 3 of which should be at management level in a busy high performing general business insurance operation,
• In depth understand of local Insurance laws, practices and regulatory requirements in Tanzania
Knowledge and Skills:
• Computer Literacy Level: (Solid)
• Good communication and presentation skills at a senior level
• Strategic planning, budgeting and management experience
• Ability to work under pressure
• Analytical skills
• Management skills
• Customer service skills
• Problem solving skills
Competencies:
• Adapting and responding to change
• Applying expertise and technology
• Persuading 'and influencing
• Leading and supervising
• Working with people
• Planning and organizing
• Adhering to principles and values
• Delivering results and meeting customer expectations
Special work requirements:
• Office based environment
• Domestic travel will be required
• Conflict management and resolution with staff and stakeholders,
Application Instructions
Interested candidates should send a detailed CV and copies of professional/educational certificates by Monday the 28th November, 2016 Apply to: First Assurance Company Limited P.O.BOX 5799 DAR ES SALAAM Email:Joanelose.mwangi@barclayscorp.com; Gillian.takawira@barclayscorp.com
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JOB TITLE: National Sales Manager
LOCATION: OAR ES SALAAM, TANZANIA
JOB GRADE: SALES & MARKETING
The Position
To help maximizing revenue opportunities and optimize profits.
To increase the company's market share by building strategic relationships in a highly -segmented marketplace comprised of brokers and agents
Overall Job Purpose:
To lead a team of professionals to execute the sales and marketing activities of First Assurance and ensure that sales targets and quality of sales are achieved.
Accountability:
• Contract and document individual Performance
Development plans with sales agents on a quarterly basis to assist with performance management.
• Develop direct Life sales strategy by researching market opportunities in conjunction with the Product Manager and drive implementation thereof.
• Make recommendations for improvements in productivity or process enhancement to the business and ensure the implementation of these improvements.
• Ensure that proper reporting is in place with regards to sales volumes, quality and other key measures both within the sales team as well as to the rest of the business to serve as information to assist decision making.
• Provide customer centric solutions by giving guidance to the team through strategic initiatives
• Develop a high performance team by enabling formal development plan and regular informal coaching
Education and Experience:
• Undergraduate degree in Marketing or sales, Business
Administration or a related field
• Professional certification in Marketing and sales or a related discipline
• Proven experience of meeting and exceeding sales target
• Experience of developing profitable distribution channels for Insurance Products and services,
• Strong team player with excellent entrepreneurship interpersonal and networking skills
• At least 5 years in a similar position
• Experience with call center sales management will be an added advantage
Knowledge and Skills:
• Computer Literacy Level: (Solid)
• Good communication and presentation skills at a senior level
• Ability to work under pressure
• Analytical skills
• Management skills
• Customer service skills
• Problem solving skills
Competencies:
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
Special work requirements:
• Travel both local and International and pressured working environment
Application Instructions
Interested candidates should send a detailed CV and copies of professional/educational certificates by Monday the 28th November, 2016 Apply to: First Assurance Company Limited P.O.BOX 5799 DAR ES SALAAM Email:Joanelose.mwangi@barclayscorp.com; Gillian.takawira@barclayscorp.com
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TITTLE: CLAIMS MANAGER
LOCATION: DAR ES SALAAM
JOB GRADE: OPERATIONS
First Assurance is one of the leading insurance companies in East Africa. We have a strong financial base and 76 years of the experience in the insurance industry
THE POSITIONS
To help achieve in the company vision of being the highest performing specialist insurer. This will be done through the proactive management of claims at the individual and portfolio level to optimize spend and achieve high levels of the satisfactory for the insured and broker through high quality claim management
ACOUNTABILITY
Supervising and facilitating direst reports
Ensuring adequate reserving and regular review
Checking for accident and loss report
Processing of repairs and parts invoices
Appointing accessories and setting third party claims
Negotiating settlement from third parties
Creating and disturbing monthly reports to management on claims statistics and status of receivable
EDUCATION EXPERIENCE
Bachelor degree in insurance
ACII qualifications in general business underwriting or claims management
5 years experience in general insurance and 3 should be in claims department
Functional knowledge & depth understanding claims management
KNOWLEDGE
Computer literacy level
Good communications and presentations skills at a senior level
Ability to work under pressure
Management skill
Customer service skills
Problems solving skills
COMPETENCIES
o Planning and organizing
o Working with people
o Leading and supervising
o Adhering to principles and values
o Delivering results and meetings customer expectations
SPECIAL WORK REQUIREMENTS
Office based environment
Domestic travel will be required
Conflict management and resolutions with staff are stakeholders
Application Instructions
Interested candidates should send a detailed CV and copies of professional/educational certificates by Monday the 28th November, 2016 Apply to: First Assurance Company Limited P.O.BOX 5799 DAR ES SALAAM Email:Joanelose.mwangi@barclayscorp.com; Gillian.takawira@barclayscorp.com
SOURCE: The Guardian 22 Nov, 2016
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