Employment Opportunities at Medical Stores Department (MSD) - Tanzania


EXCELLENT CAREER OPPORTUNITIES

ABOUT THE ORGANISATION

Medical Stores Department (MSD) is an autonomous strategic government drug store under the Ministry of Health, Community Development, Gender, Elderly and Children which was established by an Act of Parliament No.13 of 1993 with an objective of developing, and maintaining an efficient and cost – effective system of procurement, storage and distribution of approved medicine and other medical supplies required for use by the public health facilities.

It has zonal networks all over the country directly serving 6,000 health facilities through an Integrated Logistics System.

MSD is at a very exciting stage of its reforms towards enhancing its operations, systems and processes as a professional supply chain organization: Driven by the belief that our supply chain must be agile and flexible in order to meet the challenges put forth by the operating environment that is full of uncertainties and dynamic elements.

We are developing new skills, structures and systems and deploy innovative methods in our efforts to build a professional and world-class supply chain organization, embedded with best practices within our strategies and operations.

We have formulated a second 6 years Medium Term Strategic Plan (2014-2020) to further make strides towards capturing our vision of being a center of excellence in supply chain in Africa.

In order to spearhead the above developments; MSD is now looking for competent and qualified Tanzanians to fill the various vacant positions in the institution.

JOB TITLE: STRATEGIC MANAGEMENT ADVISOR (MANAGER) 1 POSITION MSD HEAD OFFICE (JOB REF DG 01) – 2 years Contract
REPORTS TO: DIRECTOR GENERAL
SUPERVISES: STRATEGIC MANAGEMENT TEAM

JOB PURPOSE: To undertake the strategic support for recommended review of MSD and highlight key gaps within MSD operations and provide recommendations on improvement areas for efficient and effective operations

DUTIES AND RESPONSIBILITIES:
1) To manage a framework for planning and coordinating the MSD strategic management office, designed with the objective to ensure a successful implementation of organizational strategic goals and demonstration of tangible results in all organizational aspects,

2) Lead organizational initiatives designed to ensure rapid implementation of key stakeholder’s recommendations including MoHCDGEC on making MSD an efficient, reliable and sustainable organization.

3) Responsible for tracking risk and issue management, project management processes, quality management, scope management, and schedule management and reporting status of the strategy implementation to the Management, Board and Strategy implementation Steering Committee,

4) Coordinate and follow up closely on a portfolio of ongoing projects and strategic initiatives within MSD to ensure alignment with MSD strategic plan and flawless execution of the portfolio of MSD’s initiatives

5) Engage with external stakeholders (e.g Relevant Ministries and Development Partners, BRN Delivery Bureau of the Parent Ministry) to ensure smooth implementation of MSD strategic initiatives which requires external stakeholders’ involvement.

6) Design and own change management strategy and implementation for the successful delivery of MSD’s strategic objectives

7) Responsible for liaising with the Directorates/Units and managing a team of project managers, subject matter experts and analysts in the development and completion of projects or programs across all MSD’s business lines/ departments/Units

8) Liaise with the steering committee and the management team to prioritize all projects, and provide decision support including the transfer of focus to delivering benefits, not only simply reaching project milestones

9) Review the MSD strategic management plan and in collaboration with the steering committee recommends directorates/units project work plans which are related to the strategic review involving all key players and objective owners.

10) Develop standards for performance dashboards for overall MSD strategy ensuring involvement from the MEM office and alignment with MSD DRIVE performance management system

11) Develop and implement Change Management & Communication Plans

12) In liaison with the EMT review current business portfolio , recommends and develops workable opportunities for MSD mapping the current MSD business expansion strategies such as MCO, MSD SBU and forthcoming projects.

13) Act as a delivery unit of MSD on strategic review recommendations..

QUALIFICATION:
 Master's degree in business related field or equivalent qualifications from a recognized institution with experience of 8 years relevant working experience, preferably in the Tanzania public health sector, 4 of which should be at a managerial level managing large, complex projects to successful completion. Must possess Professional Project Management skills with proven record in managing complex projects or implementing company strategic initiatives.

JOB TITLE: CLEARING & FORWARDING MANAGER 1 POSITION MSD Head Office (Job Ref DP 01)
REPORTS TO: DIRECTOR OF PROCUREMENT
SUPERVISES: CLEARING OFFICERS

JOB PURPOSE: In charge of all functions related to the clearing and forwarding of all medical related consignments, imported by MSD or by the Ministry of Health, Community Development, Gender, Elderly and Children; or exported by MSD to other countries at any Tanzania boarder points

DUTIES AND RESPONSIBILITIES:
1) Manage all functions related to the clearing and forwarding for all consignments at the point of entry.

2) manage the effective relationship with all stakeholders in the clearing industry so as to keep abreast with changing nature of the work ·

3) Verify the authenticity of all clearing charges payment requests before sending them to the Director of Procurement ·

4) Ensure good governance in managing clearing finances and accounts including third part clearing bills. ·

5) Liaise with the Directorate of Logistics on offloading containers and receiving of goods at MSD · country boarder points and ensure cleared goods have been received in line with the provisions provided in the East Africa Community Management Act and VAT Act

6) Explore and maintain a seamless and efficient work process to ensure the unit operate strategically.

7) Ensure claim process for short landed consignments is initiated and ensure empty containers are returned to the shipping line on time, and container deposits are refunded. ·

8) Supervise guide and lead employees within the section to ensure the section has high performing staff that are adequately assessed.

9) Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATION:
 Bachelor Degree in Arts, Business or procurement and supply chain management; or Logistics Management
 Masters in: Business Administration, International Business or procurement and supply chain management; or Logistics Management
 8 years’ experience

COMPETENCIES:
 Sound knowledge in East Africa Community management Act, and VAT Act ·
 Contract management skills·
 Clearing and forwarding skills. ·
 Logistics skills.
 Computer skills · Managerial skills ·
 Material management skills ·
 Good communication skills, (in both English and Kiswahili).

JOB TITLE: CHIEF FINANCIAL ACCOUNTANT 1 POSITION MSD HEAD OFFICE (JOB REF DFP 01)
DIRECTORATE: FINANCE AND PLANNING
SUPERVISES: REVENUE ACCOUNTANTS, EXPENDITURE ACCOUNTANT

JOB PURPOSE: Establish and maintain financial policies and management information system, prepares, develops and analyses financial information to allow MSD to make well informed decisions to ensure future suitability, profitability and growth

DUTIES AND RESPONSIBILITIES:
1) Advice the Director of Finance and Planning in all matters related to financial accounting.

2) Manage a system of accounts for banking transactions and correspondences to enable accurate and timely reporting on the financial performance of MSD operations.

3) Manage a system of accounts for goods and services to enable accurate and timely reporting of MSD expenditure and revenues and propose investment option.

4) Oversee a system of approving payments within specified limits for all goods and services procured by MSD; per timeline ensuring debtors values are kept at minimum level.

5) In liaison with Stock Verification Manager review stock (financial) position periodically to maintain a link between financial and physical values. Ensure proper maintenance and accurate records on all types of revenue s, payments, assets and liabilities.

6) Review from time to time internal control band their effectiveness and suggest improvements based on current market practices. Provides supervision in the preparation of accounting and other financial reports as per MSD financial regulations

7) Manages the requirements of External and Internal Auditors to ensure a full and rigorous audit of MSD Accounts, ensuring audit issues are attended timely.

8) Ensure safety and good custody of the company financial records and proper coordination of staff in the unit

9) Liaise with other departments for formulation of systems and procedures pertinent to proper financial accounting control

10) Participate in budget preparation , preparation of statutory reforms and board papers

11) Perform any other relevant duties as may be assigned by the immediate supervisor

QUALIFICATION:
 Holder of Masters Degree in Finance or Business Administration or equivalent qualification with a first degree majoring in Finance or Accountancy from a recognized institution; CPA (T) or equivalent qualification with at least ten years work experience in the relevant field four of which must have been in senior position. Must be computer literate and application skills in various accounting computer packages is a must

COMPETENCIES
 Sound financial decision in the organization
 Proper allocation of resources in the organization to ensure effective accounting , financial management practices
 Effective custody of MSD budget; revenues are banked and accounted for , expenditure budget is used according to financial regulations
 Effective management of the operating budget for the finance

JOB TITLE: MANAGER INTERNAL AUDIT (DG 02) UNIT: INTERNAL AUDIT UNIT
REPORTS TO: CHIEF INTERNAL AUDITOR
SUPERVISES: PRINCIPAL INTERNAL AUDITOR AND SENIOR INTERNAL AUDITOR

JOB PURPOSE
Plans and supervises Annual Assurance and consulting activities in accordance with the International Professional Practice Framework (IPPF) issued by the Institute of the Internal Auditors (IIA) and the MSD Internal Audit Charter. Supports the Chief Internal Auditor in planning, execution, reporting and communicating the engagement results to Executive Management Team (EMT) and to the Board of Trustees through the Audit and Risk Management Committee, working within the Chief Internal Auditor plans and implements periodic internal Quality Assurance and Improvement Program (QAIP) to improve the quality and effectiveness of the Internal Audit Unit and comply to the Internal Auditing International Professional Practice Framework.

DUTIES AND RESPONSIBILITIES:
1. Plans and supervises the annual risk assessment exercise for the entire MSD to facilitate the
2. preparation of the annual Risk Based Internal Audit Plans and supervises the execution of fraud risk assessments.

3. Investigates ethical issues and proposes measures for resolution.

4. Assist the Chief Internal Auditor to Prepare Risk based Annual Audit Plan for the approval of the Audit & Risk Management Committee.

5. Prepares the scheduling of both Assurance and consulting engagements and establishing the resources allocation and needs for the approval of the Chief Internal Auditor

6. Reviews all engagement plans prepared by Senior/ Principal Internal Audit Officer and submit them to the Chief Internal Auditor for approval.

7. Conducts the second review of engagement working papers and the draft engagement reports for final review and approval by Chief Internal Auditor.

8. Assists the Chief Internal Auditor to plan and execute the periodic Internal Quality Assurance and Improvement Program (QAIP).

9. Assists the Chief Internal Auditor to implement recommendations/ corrective actions on the findings of both internal and external Quality Assurance and Improvement Program (QAIP).

10. Conducts annual performance appraisal for Senior Internal Audit Officers and Principal Internal Audit Officer. Advises The Chief Internal Auditor on appropriate staff development and improvement programs.

11. Initiates the periodical improvement to Internal Audit manuals and audit programs.

12. Supervises and coordinate to preparation of monthly reports for EMT.

13. Assist the Chief Internal Auditor to prepare Quarterly reports for submission to the Audit&Risk Management Committee, Public Procurement Regulatory Authority (PPRA) and Ministry of Finance Internal Auditor General Division.

14. Knowledge/Skills/Experience

QUALIFICATIONS
• Bachelor degree in Finance, Accounting, Pharmacy, Information Technology, Computer Science or its equivalent.
• Master’s degree in Business administration, Finance, or Accounting, Information Technology, Pharmacy, Internal Auditing or equivalent.
• Certified Public Accountant registered by National Board of Accountants and Auditors (CPAT) or/and Certified Internal Auditor (CIA)
• Possession of either Certified Information System Auditor (CISA) or Certified Fraud Examiner (CFE) will be added advantage.
• 8 years relevant experience

JOB TITLE: PROCUREMENT MANAGER-NORMAL ( DP 02)
DIRECTORATE: PROCUREMENT
REPORTS TO: DIRECTOR PROCUREMENT
SUPERVISES: PRINCIPAL AND SENIOR PROCUREMENT OFFICER

JOB PURPOSE
In charge of the procuring materials that fit company specifications, negotiate and network with suppliers, contractors and service providers. Ensure availability of pharmaceuticals and medical supplies required are supplied at the right time and at the right place

KEY DUTIES
1. Preparation of ABP and budget in line with the corporate objectives and goals

2. Review selected list of items to be in line with the National Standard Treatment Guidelines and NEMLIT

3. Review and propose for update of the technical specifications of medicines, medical supplies and equipment to match the most current applicable medical interventions so as to realize value for money procurement.

4. Collaborate with QA section to get better specifications which will ensure that MSD procure competitive quality products that are efficacious.

5. Compile user department requirements and prepare the corporate annual procurement
plan (APP)

6. Supervises the preparation of tender documents, advertisement, opening of tenders,review of evaluation reports and proposal of contract awards in collaboration with Quality Assurance Section.

7. Coordinate negotiation on goods and services contract agreements and monitor their implementation progress

8. Supervise contract administration and tracking of call off orders as per Annual Procurement Plan.

9. Liaising between ministry, suppliers, manufactures, relevant internal departments and customers on matters related to procurement of pharmaceuticals and medical supplies for building and maintaining good relationships.

10. Supervise and ensure that the process of responses of procurement queries arising out of audit or from bidders is seamless and coordinated to ensure timely and quality of response.

11. Put in place and maintain plan for local suppliers development and Prepare timely and accurately monthly and quarterly procurement performance reports including reports for GPSA and PPRA

12. Ensure all procurement proceedings are compliant to laws, rules, regulations and guidelines

13. Supervise, guide and lead employees within the section to ensure the section has high

14. Performing staff that are adequately motivated and well assessed and appraise subordinate staff.

15. Review and update timely risk register and supervise implementation of planned mitigations.

16. Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATIONS
 Bachelor Degree in Procurement and Supply Chain Management or Bachelor Degree in
 Pharmacy.
 Master degree in procurement and supply chain or Master Degree in pharmacy
 Medicines and medical supplies knowledge
 Procurement and contract management knowledge
 Versatile knowledge in international markets
 8 years of experience in the same field.
 PSTPB registered
 Registered with Board of Pharmacists

COMPETENCIES
· Innovative skills
· Confidence and negotiation skills
· Stress Management skills
· Reconciliation Skills
· Project management skills
· International negotiation skills
· Good communication skills

JOB TITLE: ADMINISTRATIVE OFFICER ( DHRA 01)
DIRECTORATE: HUMAN RESOURCE AND ADMINISTRATION
REPORTS TO: ADMINISTRATION MANAGER
SUPERVISES: OFFICE MANAGEMENT SECRETARIES,
REGISTRY,ADMINISTRATIVE DRIVERS AND OFFICE ATTENDATS

JOB PURPOSE
Assists in the development of administrative policies, rules and regulations to ensure effective and efficient utilization of resources, tools, facilities and equipment

KEY DUTIES
1. Maintains up to date and correct records of all properties and procurement made and ensures that complete inventory of physical assets is available for operational and accounting purposes to enable effective decisions to be made

2. Ensures administrative contracts for MSD assets are up to date; including insurance contracts

3. Ensure proper allocation of staff benefits such as mobile top up, fuel and performs ticketing to travelling staff

4. Assists in allocating physical assets such as office machines, equipment and furniture and keep current records of users to enable management to plan internal usage efficiently

5. Supervises the internal transport logistics requirements and make sure they are efficiently

6. allocated review car track reports and report any deviation

7. Supervise and manage efficient company registry section to ensure company documents are stored in securely and zero tolerance on leakages.

8. Supervises the cleaning services, fumigation, electricity, water and sewage in an efficient and timely manner

9. Provides administrative support to zones including guidelines, guidance, advises, general administrative issues, operations, and services

10. Supervise guide and lead employees within the section to ensure the section has high performing staff that are adequately assessed.

11. Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATIONS
· Bachelor Degree in Human Resource Management/Business administration/public administration
2 years of working experience in the relevant filed management – Drive

COMPETENCIES
· Written & oral communication skills,
· Customer service (internal customers) satisfaction oriented,
· Problem solving,
· Professional integrity,
· Collaboration,
· Property management

JOB TITLE: OFFICE MANAGEMENT SECRETARY 1 POSITIONS MSD HEAD OFFICE (JOB REF DHRA 02)
REPORTS TO: ADMINISTRATIVE OFFICER
SUPERVISES: NONE

JOB PURPOSE
Provides secretarial and related office services for MSD management

DUTIES AND RESPONSIBILITIES:
1) Types confidential documents, correspondence and undertakes normal secretarial duties.

2) Handles internal and external incoming mail marked for the personal attention of the boss, files and distributes them ensuring proper maintenance and confidentiality.

3) Follow up on Director's desk for outgoing or pending task to be performed and keep record of files for action by the supervisor.

4) Organizes and facilitates meetings, safari and appointments for the boss

5) Consolidating required departmental consumable items and raise requisition on the same

6) Double checking office security to ensure that nothing is left unsecured

7) Dispatching outgoing mails/letter and keeping records of each outgoing mails

8) Make sure the Office is clean and well arranged for the respective head of the directorate or as the case will be.

9) Ensure proper and optimal usage of office equipment such as Photocopier, Printing Machine, binds booklets and reports to Administrative officer in case of faulty

10) Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATION:
 Diploma in secretarial/ business administration
 Computer literacy, Word, excel, power point, Outlook and Internet.
 2 years of experience as a secretary.

COMPETENCIES
 Sound secretarial knowledge
 Typing skills
 Letter writing skills
 Filling skills
 Knowledge of operating office machines, Computer, fax, photocopier binding and scanning machines)

JOB TITLE: DRIVER 15 POSITIONS –MWANZA, MOSHI, DODOMA,
TANGA, MBEYA, TABORA & DAR ZONES, HQ (JOB REF DCZO 01)
REPORTS TO: TRANSPORT OFFICER
SUPERVISES: TRUCK ASSISTANT

JOB PURPOSE
Ensures safe and cost effective delivery of drugs and medical supplies to the located sites at specified time.

DUTIES AND RESPONSIBILITIES:
1) Conduct pre–vehicle inspection to the assigned vehicle before traveling and perform routine service to the vehicle under your control to ensure it is clean and in good running condition to operate cost effectively.

2) Timely dispatch of office documents to the assigned destination

3) Account for the safety of the vehicles to the officer incharge and report any mechanical defect for further administrative decisions

4) Keep record of vehicle movement and distance covered within its logbook to ensure proper tracking of fuel and routes covered.

5) Checks the vehicle to ensure that it has a valid insurance cover and road worth license.

6) Drives vehicle safely taking into account the safety of other road users and passengers in the vehicle according to the traffic rules and regulations in place

7) Delivers goods and supplies to destinations and ensures timely and safe delivery.

8) Double check the allocated items for distribution to ensure accuracy in picking and allocation before loading onto the vehicle

9) Ensure the signing of delivery documents for records keeping of goods delivered to respective customers

10) Collecting customer complaints as the case will be and provide report on the same to the respective authority

11) Loading and off-loading of goods for delivery to the respective customers

12) Responding to customer queries/questions as they arise during the delivery of goods

13) Account for the security of the vehicles and goods in it during distribution

14) Performs any other duties relevant to MSD operations as assigned by the supervisor

QUALIFICATION:
 Ordinary Secondary school education
 Holder of a valid driving license
 Driving skills Training with VETA or NIT
 2 years of working experience from a reputable organization

COMPETENCIES
 Better understanding of State traffic laws, rules and regulations
 Defensive driving skills
 Customer Care skills
 Introduction/elements of pharmaceuticals
 Computer Literacy
 Sales and marketing skills
 Forklift operation skills

JOB TITLE: QUALITY ASSURANCE OFFICER (MANAGEMENT SYSTEM) 1 POSITION (JOB REF DG 03)
REPORTS TO: SENIOR QUALITY ASSURANCE OFFICER
SUPERVISES: NONE

JOB PURPOSE: TO implement quality standards as approved by MSD management and international standards organizations

DUTIES AND RESPONSIBILITIES:
1) Prepares quality management plans and develops quality system improvement methods

2) Puts in place processes needed for the quality management system and facilitates their implementation and maintenance

3) Provides quality assurance input during tender design and evaluation phases

4) Periodically conducts quality management reviews

5) Maintains quality system documentation such as quality policy, quality manual, and documented procedures required by quality standards

6) Maintains quality performance records and databases i.e. Timely checks, control, distribute and update all Quality Management System documentation required by MSD

7) Carries out inspections to ensure compliance to ISO Quality Management Standards

8) Carries out inspections to ensure compliance to ISO:9001: 2008 Quality Management Standards and provide advice on the same

9) Verification of system implementation by conducting a comprehensive internal audits regularly and continuous follow up on ISO: 9001:2008

10) To organize and facilitate the management review as required by ISO requirements.

11) Provision of comprehensive awareness for all MSD staff on Quality Management System (ISO – 9001:2008) implementation and tips for continual improvement.

QUALIFICATION:
 BSc. in Pharmacy/Laboratory Technology
 Certificate in inspection and Sampling procedures as per ISO 2859-1
 2 years experience

COMPTENCIES.
 Quality Management System implementation Skills
 Documentation skills
 Coordination skills
 Training Skills

JOB TITLE: PHARMACIST-SUPERINTENDENT (MBEYA, DAR ZONE, MWANZA) 3 (JOB REF DG 04)
REPORTS TO: ZONAL MANAGER
SUPERVISES: PHARMACEUTICAL TECHNICIANS, ACCOUNTS ASSISTANT

JOB PURPOSE: TO provide advice to customers and ensure proper use of prescribed medication to attain required adherence of drugs

DUTIES AND RESPONSIBILITIES:
1) Prepares quality management plans and develops quality system improvement Develop and drive sales strategies for Community Pharmacy Outlet taking into account the growth potentials competitors activity and the existing customer base. This includes reviewing the existing products and introduction of new products.

2) Enhance key customer account relationship management sales

3) To ensure the Outlet is adequately secured with appropriate security mechanism including alarm system, CCTV camera, appropriate fire detection and fire-fighting equipment.

4) Timely advice the management on sales business trends that have impact on MSD threats and opportunities

5) Accountable for planning, managing, budgeting, cost controlling, monitoring and customer services

6) Management all aspects of operation and strategic risks including monitoring of advances portfolio, strictly adherence to provision of MSD policies to ensure minimum losses.

7) Develop and maintain an open communication channel with subordinates and other team members to foster team work and to facilitate change process.

8) Work closely with zonal managers to ensure that customers has seamless service experience through all MSD delivery channel

9) Put in place a Management Information System (MIS) that will enable continually tracking of outlet physical and financial performance, monitoring of customer satisfactions and provision of management report.

10) Recommend the platform for formulation of products and initiate the development (Innovation)

11) Plan and monitor supplies to ensure sustainability of availability of stocks to customers.

12) Conduct market surveillance from time to time

13) Resolve customer complaints and ensure excellence of Outlet Customer Service

14) Follow up of stock requisition orders from PMU on daily basis

12) Prepares monthly and quarterly reports for Advisory Team and Management

QUALIFICATION:
 BSc. in Pharmacy from a recognized institution
 Registered with the Pharmacy Board

COMPTENCIES.
 Quality Management System implementation Skills
 Marketing knowledge is essential.
 Documentation skills
 Coordination skills
 Training Skills

JOB TITLE: WAREHOUSE ASSISTANT (10 POSITIONS MOSHI, TANGA, IRINGA, MBEYA, TABORA, MULEBA & MWANZA ZONES) (JOB REF DCZO 02)
REPORTS TO:WAREHOUSE OFFICER
SUPERVISES: CASUAL LABOURERS

JOB PURPOSE
Ensures proper positioning of stock items through acceptable procedures

DUTIES AND RESPONSIBILITIES:
1) Ensures the picking and stacking of pallets on shelves.

2) Make sure the warehouse compound is clean to ensure drugs and medical supplies are stored in a clean environment i.e keep the warehouse and premises neat and tidy.

3) Ensures proper positioning of drugs and medical supplies in the locations as identified by the system.

4) Makes available empty locations to the receiving section for allocation of the incoming drugs and medical supplies.

5) Identifies and segregates damaged, deteriorated and expired drugs and other supplies to enable write-off from the books.

6) Records and reports any discrepancies for appropriate measures to be taken.

7) Ensures replenishment of stocks at picking locations basing on storage procedures i.e. FEFO, FIFO

8) Prepares issue notes of all supplies to customers from the respective warehouses.

9) Performs any other official duties as might be assigned by superior.

QUALIFICATION:
 Diploma in procurement and supplies, supply chain, procurement and logistics, pharmacy or its equivalent
 Computer literate
 1 year experience

COMPETENCIES
 Inventory management skills
 Forklift driving skills
 Warehouse management skills

JOB TITLE: CUSTOMER SERVICE OFFICER –HQ 1 POSITION (JOB REF DL 01)
REPORTS TO: VERTICAL PROGRAMS MANAGER
SUPERVISES: NONE

JOB PURPOSE
Maintains relationship with customers and acts as a link between MSD and customers and ensure customers expectation are met

KEY DUTIES
 Visits customers to understand their demands and service expectation
 Updates customers ID cards and their authenticity periodically
 Registers customer calls/complaints/feedback and suggests appropriate solutions
 Provides feedback to customers complaints/issues raised
 Collect client details and submit them to Customer Service Manager for establishment, updation and maintenance of client contacts.
 Collect annual customer demand forecast and share it with appropriate officer
 Promotes sales of MSD items and builds awareness to customers on free issue items to minimize losses due to expires.
 Communicates with customers on availability of products or substitutes
 Receive and validate special orders for special procurement and send them to senior customer service officer.
 Provides customer with price list, manuals and delivery information
 Keeps track of back order sales and communicates to customers and other sections in the department
 Provide necessary inputs to support preparation of performance report
 Creates sales transactions on discount products and free issues items
 Performs any other duties relevant to MSD operations as assigned by the supervisor

KNOWLEDGE/SKILLS/EXPERIENCE

 Bachelor degree in Pharmacy, Marketing or its equivalent
 Computer skills
 2 years’ experience

COMPETENCIES
 Marketing skills
 Pharmaceutical skills
 Communication skills
 Computer skills
 Product knowledge

JOB TITLE: ASSISTANT ACCOUNTANT 2 POSITIONS MULEBA SALES POINT & IRINGA ZONE MSD (JOB REF DCZO 03)
REPORTS TO: ZONAL MANAGER
SUPERVISES: ACCOUNTS ASSISTANT

JOB PURPOSE: To ensure up to date and accurate zone books of account

DUTIES AND RESPONSIBILITIES:
1) Prepare and post into the system all Zonal payments in accordance with MSD rules and regulations

2) Prepares bank reconciliation statements for submission to the Chief Financial Accountant monthly

3) Account for the correctness and accuracy of customer accounts

4) Ensures that all records and accounting documents in the section are properly kept including cash and receipt books

5) Prepare expenses variation and capital expenditure reports and submit to Chief Management Accountant

6) Assist Area Manager in preparation and compilation of Zonal financial year budget

7) Maintain Zonal fixed asset register and zonal budget

8) Prepare bank fund transfer (collections send to HQ) and bank zonal cash and cheque collection daily

9) Post and approves invoices from suppliers, payment vouchers and all adjustments passed by Accounts Assistant.

10) Review and reconcile Customers Statements and to issue to Customers

QUALIFICATION:
 Bachelor of Commerce (Accounting) or Equivalent
 Computer literate
 2 years

COMPETENCIES.
 Banking skills
 Bank reconciliation skills
 Analytical skills
 Records management
 Cash management skills
 Financial reporting skills

JOB TITLE: ACCOUNTS ASSISTANT 3 POSITIONS TANGA SALES POINT, MOSHI ZONE & MBEYA ZONE (Job Ref DCZO 04)
REPORTS TO: ASSISTANT ACCOUNTANT
SUPERVISES: NONE

JOB PURPOSE: To maintain accurate zone books of account

DUTIES AND RESPONSIBILITIES:
1) Issues receipts to customers for cash and cheques collected.

2) Processes payments and related payments documents such as journal vouchers, invoices, employees staff advances and other payments

3) Assists zonal Accountant to deposit in the bank cheques and zonal daily cash collection.

4) Collects, file and posts in relevant books of accounts various accounting documents like receipts invoices, bank statements, bank reconciliation statements and any other accounting documents.

5) Assists zonal Accountant safe guard cash, receipt books, cheque books and fixed assets

6) Provide inputs to zonal Accountant in preparation of monthly report

7) Analyses and reimburses the petty cash fund.

8) Participate in the preparation of monthly bank reconciliation in E9

9) Registering of fixed assets in the E9 register.

10) Preparation of daily cash position.

QUALIFICATION:
 Diploma in (Accounting) or Equivalent
 Computer literate
 Graduates to 3 years

COMPETENCIES.
 Banking skills
 Cash management skills
 Financial reporting skills
 Petty cash management

JOB TITLE: RISK MANAGEMENT OFFICER 1 POSITION MSD HEAD OFFICE (JOB REF DFP 02)
REPORTS TO: CHIEF MANAGEMENT ACCOUNTANT
SUPERVISES: CLAIMS OFFICER

Job Purpose
Coordinates risk management function of MSD. Responsible for identification and assessment of risks to manage potential events that may hinder MSD reputation, safety, security and financial prosperity.

DUTIES AND RESPONSIBILITIES:
1) coordinate the implementation of risk management activities throughout MSD

2) prepare the Risk Management Communication Plan

3) provide technical guidance to heads of divisions on the implementation of the risks management framework

4) consolidate the risk registers of divisions to make the TMA risk register

5) prepare the Risk Tolerance information (MSD Consequence table, MSD Likelihood Definition, Control effectiveness Rating Criteria and the TMA ( Heat map) for the Management

6) summarise and consolidate Risk Management Reports received from managers for onward presentation to the management

7) coordinate the drafting of risk reports to ensure consistency in standards and formats

8) coordinate the drafting of Risk Management Strategy and its review

9) coordinate the incorporation of risk management activities into other business processes including, strategic planning, and business planning and budgeting.

10) responsible for identification, design and implementation of capacity building requirements for the risk management function

11) prepare the MSD “Top 10 risks” list for submission to the management

QUALIFICATION:
 Bachelor’s Degree in Accounting, Business Administration, Risk Management and or equivalent qualification

 3 years’ experience in Risk Management activities

Competencies
 Accounting knowledge
 Report writing skills
 Supply chain analytical skills
 Risk Management and practice techniques
 Ability to read and comprehend technical information
 Effective communication and interpersonal skills
 Ability to work under pressure and focus to detail

JOB TITLE: SOFTWARE DEVELOPER 2 POSITION MSD HEAD OFFICE (JOB REF DICT 01)
REPORTS TO: PRINCIPAL DATABASE AND DEVELOPMENT ADMINISTRATOR
SUPERVISES: NONE

JOB PURPOSE:
Designing, developing, modifying, implementing and maintaining MSD software products.

DUTIES AND RESPONSIBILITIES:
1) Collaborate with other software developers, business analysts and Database administrators to plan, design, develop, test, and maintain business applications in accordance with established standards.

2) Collect and document user requirements and needs.

3) Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

4) Package and support deployment of software applications and their releases.

5) Develop, refine, and tune integrations between applications.

6) Support and maintain existing software functionality.

7) Investigate, Analyse, correct and resolve technical and application problems.

8) Assess opportunities for application and process improvement and preparing implementation plans.

9) Adhere to high-quality development principles while delivering solutions on-time and on budget.

10) Provide second and third-level support to business users.

11) Monitors storage, utilization growth, changes and advices on capacity planning

12) Performs data backups, storage and recovery during development, implementation and periodical testing

13) Maintains and updates the production system

14) Perform any other official duties relevant to MSD as may be assigned by supervisor.

QUALIFICATION:
 BSc degree in Computer Science/Information and communication Technology or equivalent.
 3 years’ experience in software development using VB.Net, C# and JAVA
 MUST have strong knowledge of object oriented programming and design patterns.
 Mobile Application Development especially on Android will be an added advantage
 3+ years of experience developing data-driven applications utilizing significant relational database engines as part of the overall application architecture (experience with any or all of the following is highly desirable: MySQL, Oracle, SQL Server)
 Experience is Enterprise application integration

COMPETENCIES
 Analytical and innovation skills.
 logical approach to problem solving;
 Knowledge of various operating systems
 Programming Skills
 Communication and interpersonal Skills
 ICT Security skills
 Report production skills

JOB TITLE: INTERNAL AUDITOR 1 POSITION MSD HEAD OFFICE (JOB REF DG 05)
REPORTS TO: PRINCIPAL INTERNAL AUDITOR
GRADE: MSDS 5
SUPERVISES: NONE

JOB PURPOSE.
Reviews the adequacy of operational and administrative procedures in accordance with policy, instruction and regulations with a view of giving reasonable assurance that MSD objectives are achieved and MSD operations are improved as well as to manage the normal internal auditing activity within MSD.

DUTIES AND RESPONSIBILITIES:
1) Undertakes the audit of MSD operations to ensures that MSD operations comply with internal controls system, policies and procedures and report accordingly.

2) Participates in developing effective budget, financial and internal control system in 
line with MSD financial rules and regulations

3) Prepares and advise on audit guidelines to be used by MSD

4) Ensures quality and standards on creation of audit reports in line with the audit standards

5) Participates in the formulation of audit plans and programs and prepares audit plans for audit assignment

6) Participates in reviewing internal controls systems and procedures

7) Perform any other duties relevant to MSD as may be assigned by supervisor

QUALIFICATION:
 Bachelor degree in Finance, Accounting or its equivalent
 Registered with the National Board for Auditors and Accountants (NBAA) as CPA
 4 years relevant experience

COMPETENCIES
 Analytical skills
 Report writing and communication skill
 Understanding professional standards, policies and regulations
 International professional practice Framework (IPPF), Certified Fraud Examiner (CFE) and Audit Command Language
 Quality Assurance Internal Audits Programme (QAIP)

JOB TITLE: QUALITY ASSURANCE OFFICER (BIOMEDICAL ENGINEER) 1 POSITION MSD HEAD OFFICE (JOB REF DG 06)
REPORTS TO:SENIOR QUALITY ASSURANCE OFFICER
MSDS: MSDS 4

JOB PURPOSE: TO implement quality standards as approved by MSD management and
international standards organizations

DUTIES AND RESPONSIBILITIES:
1) Prepares quality management plans and develops quality system improvement methods

2) Puts in place processes needed for the quality management system and facilitates their implementation and maintenance, for medical devices

3) Periodically conducts quality management reviews, after sales visits for all medical items sourced

4) advices the quality assurance manager on durability and specification for items sources for clients

5) Perfoms maintenance checklist of engineering equipments
6) Carries out inspections to ensure compliance to ISO Quality Management Standards
7) Undertakes research to identify standard quality management procedures and the required technologies to support them

QUALIFICATION:
 Holders of Degree or FTC in Biomedical Engineering
 Certificate in inspection and Sampling procedures as per ISO 2859-1
 2years experience

COMPETENCIES
 Analytical Skills
 Sampling skills
 Research skills
 Communication skills
 Sampling and Acceptance Quality Limit skills - ISO 9001:2008 QMS

JOB TITLE: SENIOR RECORDS MANAGEMENT ASSISTANT 1 POSITIONS MSD HEAD OFFICE (JOB REF DHRA 03)
REPORTS TO: ADMINISTRATIVE OFFICER
GRADE: MSDS 3
SUPERVISES: NONE

JOB PURPOSE
To supervise activities in the registry to ensure effective storage of documents, proper file movements and that files and documents can be retrieved and are available to decision makers whenever they are needed.

DUTIES AND RESPONSIBILITIES:
1) Supervises operational and strategic management of both open and confidential registry files.

2) Provides the administration with support on file management in terms of guidelines, guidance, advises and record management/filling systems.

3) Ensures that accompanying documents are endorsed.

4) Cross references letters in relevant files.

5) Marks the transit ladder to desk officer for action.

6) Prepares file register.

7) Receives in-coming mails and records it in relevant register.

8) Classifies and boxes records and documents.

9) Arranges files and records in racks and cabinets in the registry or archives.

10) Deals with requests for documents and records from other organizations.

11) Conducts daily file census.

12) Dispatches outgoing mails.

13) Circulates flimsy file to authorized officers

14) Perform any duty assigned by his/her supervisor

QUALIFICATION:
 Holders of Diploma in Records Management from a recognized institution. Computer knowledge is essential with at least four years of working experience in the related field.
 Diploma in Records Management from recognized institution
 Knowledge on accounting and financial management
 Four years’ experience in accounting and financial management.

COMPETENCIES
 Data and document management skills
 Record keeping skills
 Report writing skills
 Attention to detail

JOB TITLE: SALES ASSISTANT CUM PHARMACEUTICAL TECHNICIANS ( DCZO 07)
DIRECTORATE: CUSTOMER SERVICE AND ZONAL OPERATIONS
REPORTS TO: SALES OFFICER
SUPERVISES: NONE

JOB PURPOSE
Processing of customers’ orders timely

KEY DUTIES
1) Process sales order for all verified and endorsed Normal, ILS and VP customer orders (R & R).

2) Release and send signed sales order to the warehouse ready for fulfillment

3) Prepare customer invoices for all processed Normal, ILS and VP sales orders.

4) Identify all missed item on the sales order and communicate the same to the sales officer

5) Provide inputs to support preparation of monthly sales reports that is to be submitted to the area manager

6) Create and process customer back order for all missed items

7) Performs any other duties relevant to MSD operations as assigned by the supervisor

QUALIFICATIONS :
· Diploma in Sales, Marketing or diploma in pharmaceutical
· Knowledge of standard computer applications and usage

COMPETENCIES
 Strong analytical
 Problem solving skills
 Leadership skills
 Communication skill
 Report writing and research skills

Remuneration
An attractive package will be offered to the successful candidate for any of the above positions.

ALL POSITIONS ATTRACT ATTRACTIVE REMUNERATION PACKAGE

MODE OF APPLICATION:
Interested Tanzanians who meet the minimum requirements of any of the above position should send their application letters stating how they meet the positions requirements in writing, a CV listing names and contacts of 3 work related referees, 2 current passport size photographs, and copies of their certificates to the address below so us to reach on, or before 14 days after date of this advertisement
Only shortlisted candidates will be contacted.

IMPORTANT: All applications should cite the code number of specific advert and should be sent by post, email, courier, or delivered to:

Director General,
Medical Stores Department,
P.O. Box 9081,
Dar es Salaam.
ajira@msd.go.tz

 MSD is an equal opportunity employer; women and people with disability are highly encouraged to apply.

Caution: All positions will be treated in a transparent manner. Calling or canvassing for interview will be treated as an offence and will automatically render your unfit; if you suspect any unfavorable treatment, please email maoni.dg@msd.go.tz

Note: This advertisement is also available in MSD website: www.msd.go.tz
“Dedicated to Save Your Life”

Share on Google Plus

About Unknown

    Blogger Comment
    Facebook Comment

0 comments:

Post a Comment

Toa Maoni yako Hapa/Comment Here